South African Airways on a winning streak

JOHANNESBURG. 12 October 2017.


South African Airways (SAA) is on a winning streak as demonstrated by the number of awards the airline has already won this year.

With the exception of August, SAA has won an array of award every month since April as chosen by travel and tourism professionals and customers worldwide, and retained a 4-Star rating in both Economy and Business Class for 15 years in a row, which confirms consistent service standards. The airline is the proud holder of the Skytrax award as Best Airline in Africa for 14 years running.

“Winning awards inspires us to seek further opportunities for service excellence as the airline moves towards a brighter future. Awards act as an important motivation for employees to keep doing their best and further improve the travel experience of the millions of customers who choose to fly with SAA,” says Tlali Tlali, SAA Spokesperson.

The airline’s in-flight magazine Sawubona scored a hat-trick by winning the award for Africa’s Leading In-flight Magazine for the third year in a row at the World Travel Awards™, voted for by travel and tourism professionals worldwide.

A Voyager member, Dr Sheng Chun Wen, with Gold status, won one million Voyager miles with his composite image as part of the Star Alliance competition offering one million miles from each of the 21 Frequent Flyer Programmes. The competition was in celebration of Star Alliance’s 20th anniversary.

Readers of the British Business Traveller magazine chose SAA for the 11th consecutive year as Best African Airline at the Business Traveller Awards 2017.  The awards are widely regarded as the market’s benchmark for excellence.  SAA outperformed some continental and global rivals here.

SAA was named winner in the African Long-Haul Airline category at the Business Traveller Africa Conference & Awards in September, an event for the South African business travel trade, which is held in association with Business Traveller magazine.

SAA again took first place in the Domestic Airline category at this year’s Sunday Times Top Brand Awards, which are based on research conducted by leading market research company, TNS, and reflects consumer and business perspectives on brands in South Africa.

Other awards SAA received this year (2017):

  • April: SAA retained its 4-Star rating in both Economy and Business Class for 15 years in a row, which confirms consistent service standards.
  • May: SAA Cargo won an international award for Excellence in Air Cargo in the category Air Cargo Brand of the Year in Africa at the International Awards for Excellence in Air Cargo;
  • June: SAA won the Skytrax Best Airline Staff in Africa Award for the fourth time. The award is voted for by customers, and measures the quality of front line staff and their dedication to excellent customer service.
  • June: Star Alliance, won the Best Airline Alliance title at the Skytrax World Airline Awards for the second year running, SAA is a member airline;
  • July: SAA was also named Favourite Airline in Africa for the third consecutive year at the annual Trazee Awards in Boston, USA.


Issued by SAA Group Corporate Affairs


About South African Airways:

South African Airways (SAA) is the leading carrier in Africa, serving 56 destinations, in partnership with SA Express, SA Airlink and its low-cost carrier, Mango, within South Africa and across the continent, and nine intercontinental routes from its Johannesburg hub. It is a member of the largest international airline network, Star Alliance. SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its wholly owned subsidiaries: SAA Technical; Mango its low-cost carrier; and Air Chefs, the catering entity of SAA. SAA is the winner of the ‘Best Airline in Africa’ Award in the regional category for 14 consecutive years and the winner of ‘Service Excellence Africa’ for three years. Mango and SAA hold the number one and number two successive spots as South Africa’s most on – time airlines.

For media information, please contact:
SAA Spokesperson
Tlali Tlali (Mr)
Mobile: +27 82 333 3880
Office: +27 11 978 2298


General Enquiries:

Switchboard:  +27 11 978-1000


Twitter: @flysaa

Twitter (customer service): @flysaa_care



Marketing Enquiries:

Head of Marketing

Ms. Kim Thipe

Office: +27 11 978-5597

Mobile: +27832637040